Refund Policy
Customer satisfaction is important to EazyMarket.
Eligible Refunds
Customers may qualify for refunds if:
-
Wrong item received
-
Item significantly different from description
-
Item arrives damaged
-
Item is defective
-
Order cannot be fulfilled
-
Order is cancelled before shipment
Non-Refundable Items
Refunds are generally not available for:
-
Digital products
-
Gift cards
-
Perishable goods
-
Personal care items once opened
-
Products damaged by misuse
Refund Request
Customers should request refunds within 7 days of receiving their order.
Supporting photos or videos may be requested.
Refund Process
Once approved:
-
Refunds are processed to the original payment method where possible.
-
Bank processing times may vary.
-
Refunds typically take 5–10 business days after approval.
Partial Refunds
Partial refunds may be issued where appropriate, including when only part of an order is affected.
Contact
For refund assistance: